In this project, our team was responsible for continuing enhancements to the MySubaru app and updating the head unit design to align with these changes. Additionally, we conducted envisioning work to create visual concepts for the future state of the MySubaru mobile app.
In the previous experience, users would land on the update page and be instructed to update their car's system directly on the head unit, without any guidance on how to do so. To address this, our team introduced a "how-to" feature that provides an easy, step-by-step guide tailored to each specific car model, helping users seamlessly navigate the update process.
In the previous experience, users would land on the update page and be instructed to update their car's system directly on the head unit, without any guidance on how to do so. To address this, our team introduced a "how-to" feature that provides an easy, step-by-step guide tailored to each specific car model, helping users seamlessly navigate the update process.
Our team delivered updated designs tailored to each car model's interface, ensuring they were easily recognizable to users while also being modern and clear.
Our team delivered updated designs tailored to each car model's interface, ensuring they were easily recognizable to users while also being modern and clear.
Envision - Future state screens
Envision - Future state screens
Alongside our enhancement efforts, our team conducted envisioning work to develop visual concepts introducing a new set of features and establishing updated visual standards for the future of the app.
Alongside our enhancement efforts, our team conducted envisioning work to develop visual concepts introducing a new set of features and establishing updated visual standards for the future of the app.
In the current experience, users can only schedule a service for their vehicle directly through the head unit. See examples below:
In the current experience, users can only schedule a service for their vehicle directly through the head unit. See examples below:
For the future state, we designed a flow within the MySubaru app that allows users to easily schedule service appointments without relying on the car's screen, enabling them to check and manage appointments from anywhere.
For the future state, we designed a flow within the MySubaru app that allows users to easily schedule service appointments without relying on the car's screen, enabling them to check and manage appointments from anywhere.
